SHIPPING AND REFUND POLICY

ORDER PROCESSING

Orders for in-stock merchandise are processed and shipped within 2 business days of receipt of your order (excluding weekends and holidays). Expedited orders received by 12 pm PST will be shipped the same day, Monday - Friday. Expedited orders received after 12pm PST on Friday will be shipped the following Monday. Orders are shipped via USPS using the method of your choice.

All products are subject to availability. While we make every effort to only display items that are currently in stock, occasionally due to popular demand, an item designated as in stock may in fact be out of stock at the time that you place your order. In such instances, a member from our customer service team will notify you and the item will be canceled from your order with no charge.

For any questions about your order, please email info@americanjeansusa.com

SHIPPING POLICY

Address Accuracy: Please ensure your shipping address is complete and accurate at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Address Corrections: If you notice an error in your shipping address, please contact us immediately. We can only correct addresses before the order is shipped.

Delivery Issues: If your package is marked "delivered" but you haven't received it, please check with neighbors and your local post office. We are not liable for packages lost after confirmed delivery.

Reshipments: In cases of incorrect addresses, we can reship the order to the correct address once the original package is returned to us. Additional shipping charges may apply.

Note: This policy is subject to change without notice. Please review it regularly for any updates.

PAYMENT OPTIONS

Payments can be made online using the following methods: Visa, MasterCard, American Express, Discover, PayPal

Tax: Applicable sales tax will be charged on total merchandise, not including shipping and handling fees, for orders shipped to California.

U.S SHIPPING

Free Standard Shipping on Orders within Contiguous United States

Free shipping is valid on orders shipped to a single U.S. address.
Unfortunately, we cannot ship to PO boxes. Once your package has shipped, we will send you a shipping confirmation email with tracking information.