Orders for in-stock merchandise are processed and shipped within 2 business days of receipt of your
order (excluding weekends and holidays). Expedited orders received by 12pm PST will be shipped the
same day, Monday - Friday. Expedited orders received after 12pm PST on Friday will be shipped the
following Monday. Orders are shipped via USPS using the method of your choice.
All products are subject to availability. While we make every effort to only display items that are
currently in stock, occasionally due to popular demand, an item designated as in stock may in fact
be out of stock at the time that you place your order. In such instances, a member from our customer
service team will notify you and the item will be cancelled from your order with no charge.
For any questions about your order, please email info@americanjeansusa.com
Address Accuracy: Please ensure your shipping address is complete and accurate at checkout. We are
not responsible for packages delivered to incorrect addresses provided by the customer
Address Corrections: If you notice an error in your shipping address, please contact us immediately.
We can only correct addresses before the order is shipped.
Delivery Issues: If your package is marked "delivered" but you haven't received it, please check
with neighbors and your local post office. We are not liable for packages lost after confirmed
delivery.
Reshipments: In cases of incorrect addresses, we can reship the order to the correct address once
the original package is returned to us. Additional shipping charges may apply.
Contact Us: For any shipping concerns, please reach out to our support team. We're here to help!
Note: This policy is subject to change without notice. Please review it regularly for any updates.
Payments can be made online using the following methods: Visa, MasterCard, American Express,
Discover, PayPal
Tax: Applicable sales tax will be charged on total merchandise, not including shipping and handling
fees, for orders shipped to California.
Free Standard Shipping on Orders $100+ Shipped within Contiguous United States
Free shipping is valid on orders of $100+ or more shipped to a single U.S. address after promotions
and discounts are applied. Gift cards, packaging, and taxes do not qualify toward the minimum
purchase requirement.
Please see below for shipping rates. Unfortunately, we cannot ship to PO boxes. Once your package
has shipped we will send you a shipping confirmation email with tracking information.
Economy International: 6-18 Business Days - $20.00 USD
Express International: 1-5 Business Days - $60.00 USD
*Shipping costs for international shipments are subject to change based on fluctuations in foreign exchange rates
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